At Christmas Forest, your happiness is our priority. Since 1976, we have been creating fresh Christmas wreaths filled with the fragrance and beauty of the Pacific Northwest. We want every wreath you order and every gift you send to bring joy and celebration during the holiday season.

If your wreath or holiday gift does not meet your expectations as promised, we will make it right. Whether that means sending a replacement or issuing a refund, our goal is to ensure that every experience with Christmas Forest leaves you completely satisfied. Your order is always protected by our 100% satisfaction guarantee.

It is very rare for anyone to want to return their Christmas wreath or ornament. However, if something isn't perfect, simply reach out to us using the contact information below. Once we hear from you, our team will work with you to arrange the best solution, whether that's sending a replacement or issuing a prompt refund.

We know that sending a Christmas wreath or a holiday ornament is more than a gift—it's a heartfelt tradition. That is why we carefully craft every wreath from freshly cut evergreens and ship them directly from the forest to your front door. If something ever goes wrong, you can rely on us to resolve it with care. When you order from Christmas Forest, you can shop confidently, knowing that your satisfaction is guaranteed and that your holiday traditions are well cared for.

Thank you for letting us be a part of your Christmas celebrations year after year.

If there is anything we can do for you or if you have questions about your order or a product, please contact us!