You may request an approximate arrival date on the order form and we will ship to arrive as near to that date as UPS permits.
How long will the wreaths last?
The wreaths should last approximately three weeks outside. They may dry out if they are indoors.
Is there a guarantee?
The wreaths are guaranteed to arrive forest fresh.
Do you have a return policy?
The wreaths will arrive forest fresh but they are perishable.
The wreaths can not be returned to Christmas Forest if they are not sold by your group.
Only order what you need. We suggest pre-selling the wreaths before you place your order with Christmas Forest.
How can we pre-sell the wreaths?
Display a sample wreath at sporting events, school functions, bazaars, church functions, or shopping centers.
Are the wreaths already decorated?
The wreaths are decorated with pine cones. The bows are packaged separately during shipping. The bows are easy to attach.
What kind of bows are used?
The bows are made from red velvette ribbon. The EZ Plan bows are handcrafted. The Bulk Plan bows are Quick pull bows.
May we use both EZ Plan and Bulk Plan?
Many groups use the Bulk Plan for orders for local delivery, and they use the EZ Plan for out of town shipments.
Can my group order half or partial cases with Bulk Plan?
You may order partial cases. There is a $1.50 special pack charge for each product in a partial case.
What are the prices for Bulk Plan?
The prices are different for each shipping zone for Bulk Plan. Please email Santa your zip code to receive pricing.
What price should I charge my customers if I am using Bulk Plan?
Please view our suggested prices .
When is payment due?
Pay the EZ Plan when you order. Send a 50% deposit for the Bulk Plan by November 15. The balance is due 10 days after shipment.
Will my name or those of my customers be shared with another company?
We do not share the names of our customers with any other company for any reason.
When should I place my order?
Please place your EZ Plan orders at least 10 days in advance of the arrival date.
Please place your Bulk Plan orders by the first week in November.
